This training is essential for frontline workers such as PSWs, RNs and Health Care Workers.
This course can be completed from your home computer or smart phone.
Duration: 6 Hours - Online Training
This training is essential for frontline workers such as PSWs, RNs, Security Guards, Health Care Workers and Customer Service representatives.
Conflicts and verbal altercations can occur in any setting. Mishandling the situation could escalate a volatile situation resulting in physical altercations.
This Advanced Verbal De-Escalation and Crisis Intervention program is recognized and is in use by major corporations and private security agencies in Canada, USA, UK, Europe, Asia, Australia and the Middle East.
Upon completion of the training program, you will receive a Digital Certificate sent to your e-mail.
You can purchase the optional certification add-on package which includes the following items:
This program and certification requires annual recertification as recommended by international courts.
Program Overview:
Duration: 6 Hours - Online Training
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